FAQ
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our promise
At Duty Free, we are dedicated to providing you with exceptional cleaning services at absolutely no cost to you. Our commitment is to ensure that you receive top-notch care and a pristine home, completely funded through the Department of Veterans' Affairs (DVA). You can trust that every aspect of our service will be handled with the highest level of professionalism and attention to detail, without any financial burden on your part. Your satisfaction and peace of mind are our top priorities, and we’re here to make sure you enjoy a spotless and comfortable home with no cost to yourself.
On Time
We are committed to providing a punctual services and ensure all timings are met to meet our high standards of delivery. At Duty Free, we value your time as much as we value the quality of our work. That’s why we promise to always arrive on time for our scheduled appointments. If we’re ever late, we guarantee a complimentary add-on service as an apology for any inconvenience caused.
Satisfaction Guartentee
At Duty Freee, your satisfaction is our top priority. We are committed to delivering exceptional cleaning services that meet your highest expectations.
If, for any reason, you are not completely satisfied with the quality of our work, please let us know within 12hours. We will promptly address any concerns and make it right by re-cleaning the area at no additional cost on your service.
You Never Pay
At Duty Free, we are proud to support veterans with our specialized cleaning services, and we are committed to making this process as seamless and stress-free as possible for you.
We promise that you will never pay out of pocket for our cleaning services. All of our services are fully funded by the Department of Veterans' Affairs (DVA), so you can enjoy a clean and comfortable home without any financial concerns.
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